Fake Service Emails are messages that are sent out at random to people that contain viruses as attachments.
We’ve noticed a large uptick in these fake service e-mails that are being sent out. You may have already seen them before, they will come in and have a subject line that looks something like this:
- You have a new voice mail!
- New Fax Message On <Date> <Time>
- Pending Deposit from PayPal Inc.
- Your Amazon Order has been refunded. Details Inside!
- Your ADP Payroll information is included
- UPS needs you to fill out this information to receive your package!
These are just a few of the ones we’ve noticed. The ones from PayPal, Amazon or any other online retailer will look surprisingly real, but they all have a common theme: they all contain a file attachment. All of them will have a file attached with the extension “.zip”. These will always, 100% of the time, have a virus inside.
Please, DO NOT open these attachments.
The type and severity of the virus can vary, but they all have the same basic idea/principle. They infect you with a virus that either hijacks your computer and/or destroys your files. There are even some that are going around lately that can potentially infect your network shares. So, for example, if you have a mapped network drive to a server, it can infect and corrupt those files.
Please keep an eye out for these fake e-mails. If you are getting a rather high number of them daily or weekly, please let us know and we can help get it sorted out.